Privacy Policy

FEATHERS (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://feathers.org.in.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information (provided voluntarily by you)

• Name
• Email address
• Phone number
• Address
• Any other details you submit via forms (e.g., volunteer registration, contact forms, donations).

1.2 Non-Personal Information (collected automatically)

• Browser type and version
• Device type and operating system
• IP address and approximate location
• Pages visited and time spent on the site
• Cookies and similar technologies data

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and requests.
• Process donations or volunteer applications
• Improve website functionality and user experience.
• Send updates about our activities, campaigns, and events (if you consent)
• Maintain security and prevent fraudulent activity.
• Comply with legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Analyse website traffic (using tools like Google Analytics)
• Enhance your browsing experience.

Types of cookies we use:

• Essential cookies – necessary for site functionality
• Analytics cookies – track website performance and usage patterns
• Functionality cookies – remember your settings and preferences

Your choices:

You can manage or disable cookies via your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

4. Legal Basis for Processing (GDPR Compliance)

If you are in the EU/EEA, we process your personal data based on one or more of the following legal grounds:

• Consent (e.g., for newsletters)
•  Contractual necessity (e.g., processing a volunteer application)
• Legal obligations (e.g., accounting and taxation laws)
• Legitimate interests (e.g., ensuring site security)

5. Data Sharing and Disclosure

Except in the limited circumstances elicited below, FEATHERS will never intentionally share your email addresses, phone numbers or financial information. We will not sell, rent, or trade your personal information. 

• Credit/Debit Card Transactions, Electronic Fund Transfers and Payments by Cheque: We avail the services of third parties to provide donation facilities by means of cheque, credit/debit card payments or electronic fund transfers. While your information may be shared with these third parties, we make stringent efforts to require all third-party service providers to hold personal information in strict confidence. However, since we do not have complete control over these third parties, we cannot guarantee your privacy.
• Necessity: If FEATHERS is convinced that there has been some inappropriate activity with or on our website/webpages, communications, charitable services or personal or real property, domain name or if we have reasons to believe that any using one of the FEATHERS website, our donors, employees, partners, vendors, etc. have been inflicted with any harm, we will disclose (we may or may not notify you) personal information as we deem appropriate.
• Required by Law: If any government or legal bodies require any information from us under the purview of a law or legal compliance, we may disclose the same.
• Merger, Acquisition or other Corporate Restructure:We may also transfer your personal information to a third-party successor in interest if we are involved in an acquisition, merger or other transfer of control or sale of assets.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

• Donation records: up to 8 years (for tax compliance)
• Contact form submissions: up to 2 years
• Volunteer applications: up to 5 years

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your data
• Withdraw consent for communications at any time
• Request a copy of the personal data we hold about you
• Request restriction or objection to processing
• Complain with a data protection authority (in the EU, the relevant supervisory authority; in India, the Data Protection Board when operational)
• To exercise these rights, contact us at feathers4change@gmail.com.

8. Data Security

We implement reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure.

9. Cross-Border Data Transfers

If you are located outside India, please note that your data will be processed and stored in India, where data protection laws may differ from your home country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date at the top.

11. Contact Us

FEATHERS

Central Office: 60, Jawahar Nagar 4th Street, Thirumangalam – 625706, Madurai District, Tamil Nadu, India

Phone: +91-4549-469833 | Mobile: +91-94861-48212 / 93420-03063

Email: feathers4change@gmail.com

Website: https://feathers.org.in